Network configuration
Your terminal must connect to the internet in order to process transactions and receive updates. Your terminal will be shipped with SIM installed and cellular enabled. You do not need to do anything to connect to the cellular 4G
When setting up your terminal for the first time, please connect a trusted WiFi network (rather than relying on the 4G network). Using a WiFi connection will allow the terminal to update its software and configuration quickly if required and ensure you have network redundancy should the cellular network become unavailable.
WiFi
Connecting to a WiFi network
Step | Instructions |
---|---|
1 | Select the Menu button (3 horizontal lines) from the top edge of the display. |
2 | Enter your Merchant Passcode. |
3 | Tap Settings : Communications : Wi-Fi |
4 | Tap the Wi-Fi toggle button turn on Wi-Fi. |
5 | Find the correct trusted WiFi network you want to join and select it |
6 | Enter the network password using the onscreen keyboard. |
7 | Once the Wi-Fi password has been entered correctly, the WiFi symbol will be visible in the status bar on the top of the screen. |
8 | The icon will indicate whether the terminal has a strong or weak connection to the WiFi network. If the connection is weak, either move the terminal closer to to the WiFi router, or you may need to install a WiFi Extender to boost your WiFi signal and range. |
terminal will automatically reconnect to WiFi
Each time the terminal leaves and re-enters this WiFi network, the terminal will automatically re-connect to it.
Cellular mobile network
Turn Cellular On / Off
You may wish to enable or disable your cellular network. To do this, follow the instructions below.
Step | Instructions |
---|---|
1 | Select the Menu button (3 horizontal lines) from the top edge of the display. |
2 | Enter your Merchant Passcode. |
3 | Tap Settings : Communications |
4 | Tap the Mobile toggle button turn on/off the celluar connection. |
Check data usage
Step | Instructions |
---|---|
1 | Select the Menu button (3 horizontal lines) from the top edge of the display. |
2 | Enter your Merchant Passcode. |
3 | Tap Settings : Communications : Mobile |
4 | A report showing the data usage of both the WiFi and Cellular networks will be displayed. |
5 | You can see further details of usage over time by selecting the VIEW DETAILS button. |