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Support

Technical Support

If you’re experiencing an issue with your terminal, just call or email us. Our support team will assist you to solve your issue.

Our support team is available to assist you 7 days a week, from 9:00 am to 9:00 pm (Melbourne time).

To ensure a smooth resolution, please have your terminal's serial number (SN) ready when contacting us. This can be found on the back of your terminal.

For prompt assistance, we encourage you to complete this form, and one of our consultants will respond to you as soon as possible. Additionally, you may find helpful information on our comprehensive FAQ page.

Call us for technical support!
1800 008 595

When contacting support, please have your terminal's serial number (SN) ready. It can be found on the back of your terminal.

QT850 Serial Number

Contact Form

For prompt assistance, we encourage you to complete this form, and one of our consultants will respond to you as soon as possible.