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If you’re experiencing an issue with your terminal, just call or email us. Our support team will assist you to solve your issue.

Contact Method Contact Details
Support Phone 1800 008 595
Support Desk Email

Hours of Operation: 9:00am - 9:00pm (Melbourne Time), 7 days a week

When contacting support, please have your terminal's serial number (SN) ready. It can be found on the back of your QT850 terminal.

QT850 Serial Number

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If you continue to have technical issues or have enquiries that aren't answered here, you can contact us directly with the form below!